Terms of Use

These Terms & Conditions apply to the use of the online ordering service provided by Best burford kebab and breakfast ("we", "us", or "our").

By accessing this website, browsing our menu, or submitting an order through our online ordering platform, you agree to these Terms. If you do not agree with these Terms, please do not use this service.

Our Online Ordering Service

This website allows customers to view available products and place orders through our online ordering platform.

We aim to provide accurate information regarding our menu, pricing and availability. However, products, prices and services may change from time to time without prior notice.

Orders and Acceptance

When you submit an order, you are making a request to purchase the selected products. An order is only accepted once it has been received and confirmed by us.

We may decline or cancel an order where reasonably necessary, including situations involving incorrect pricing, unavailable items, technical errors, suspected fraudulent activity or circumstances that prevent us from fulfilling the order.

If payment has already been taken for an order that cannot be fulfilled, an appropriate refund will be provided.

Collection and Delivery

Where available, customers may choose between collection and delivery options during checkout.

Any estimated preparation, collection or delivery times displayed on our website are provided as guidance only. While we make every effort to meet these times, delays may occur due to high demand, traffic conditions, weather or other circumstances outside our reasonable control.

Any applicable delivery fees, service areas or minimum order requirements will be shown before completing your purchase.

Prices and Payment

All prices shown on our website are displayed in Pounds Sterling (£) unless otherwise stated.

Payment must be completed using the payment methods available at checkout.

We take reasonable steps to ensure pricing information is correct. However, if an obvious pricing error occurs, we reserve the right to correct the error or cancel the affected order.

Food Information and Allergens

Customers are responsible for reviewing menu information before placing an order.

If you have any allergies, intolerances or dietary requirements, please contact us before ordering so we can provide relevant information.

Although we take care during food preparation, we cannot guarantee that products are completely free from allergen traces due to the nature of food preparation environments.

Cancellations and Refunds

Due to the nature of freshly prepared food, orders cannot normally be cancelled once preparation has started.

If there is an issue with your order, please contact us promptly after receiving or collecting your order. We will review each situation individually and may offer a suitable solution, which could include a replacement, refund or credit.

Your legal consumer rights remain unaffected.

Website Content and Intellectual Property

All content displayed on this website, including text, photographs, logos, graphics, branding and other materials, belongs to Best burford kebab and breakfast or is used with permission.

You may access and use the website for personal ordering purposes only. Content from this website must not be copied, reproduced or used commercially without prior written permission.

Website Availability

We work to keep our website and ordering services available and reliable. However, we cannot guarantee that access will always be uninterrupted or error-free.

We may occasionally suspend access for maintenance, updates or technical reasons.

Changes to These Terms

We may update these Terms & Conditions from time to time. Any changes will become effective once published on this website.

Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

Any disputes relating to these Terms or your use of our online ordering service will be handled under the jurisdiction of the courts of England and Wales.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact Best burford kebab and breakfast at [email protected].